Cardholders can dispute a transaction for any reason. They may claim that the product was damaged or defective, or that they did not authorize the purchase. As the merchant, you must then prove that the payment was legitimate. Our embedded best practices can help you provide evidence that a disputed charge was approved by the cardholder.
Chargeback Defense For Your Credit Card Transactions
Fight fraudulent chargebacks and reduce lost revenue from invalid disputes. Access a detailed audit trail at any time.
In today's world, accepting credit cards is non-negotiable. However, it comes with a set of risks - including unjustified chargebacks.
Your first line of defense against chargeback fraud? Your payment platform.
While fraudulent chargebacks can disrupt your business, you can reduce unnecessary losses with the proper evidence. Our credit card processing technologies deliver a higher level of defense against fraudulent chargebacks, reducing your risk and protecting your hard-earned revenue.
When you process credit card payments on Curbstone, the Curbstone Portal processes the necessary cardholder authentication data, including the billing address, billing zip, security code, and cardholder name, for each transaction. We retain the issuing bank response for that data. In the event of a chargeback investigation, you can provide this data as evidence.
Learn More About Chargeback Protection for Merchants
Our solutions aren’t just optimized for chargeback fraud prevention and defense. They’ll help you process credit card payments faster, more securely, and at a lower cost. You’ll deliver better checkout experiences to your customers, while protecting your organization from unnecessary disputes. For more information, contact us today.